WSPC (UK) Ltd : TERMS AND CONDITIONS
Our standard Terms and Conditions are intended to comply
with all of your statutory rights as a Consumer. However, in
the event that any uncertainty may arise, your statutory rights
as a Consumer will take priority over the Terms and Conditions.
All sales are subject to the following Terms and Conditions:
1. THE CUSTOMER ACKNOWLEDGEMENT
The Customer acknowledges agreement with these Terms and Conditions
by the placement of an order to purchase a Product from WSPC
(UK) Ltd.
The Customer agrees that any dispute with WSPC (UK) Ltd. arising
out of The Customer’s purchase from WSPC (UK) Ltd shall be
brought by The Customer exclusively in the courts of England and
Wales and The Customer hereby agrees that such venue is appropriate
and that WSPC (UK) Ltd’s agreement to sell and deliver products
to The Customer is dependent on this provision.
2. PURCHASE PRICE
Goods and delivery charges together with VAT will be invoiced at
the price agreed at the time of order.
Prices listed by WSPC (UK) Ltd including website prices, may be
modified from time to time. Prices for certain governmental, corporate,
dealer and institutional Customers may be set forth in a bid or
other written agreement between the parties.
WSPC (UK) Ltd shall not be liable for handling or customs charges
for shipments outside the United Kingdom of Great Britain.
3. PAYMENT
Payment is due before shipment and must be cleared in WSPC (UK)
Ltd’s bank before goods are shipped.
All details the Customer provides to WSPC (UK) Ltd for the purpose
of purchasing goods or services offered on our web site must be
correct.
The credit or debit card used to make a purchase from WSPC(UK)
Ltd must be the Customer’s own or their company's card, and
the Customer must be authorised to use it.
There must be sufficient funds or credit facilities to cover the
cost of any goods or services the Customer orders from WSPC (UK)
Ltd. We reserve the right to obtain validation of the Customer’s
credit or debit card details before providing any goods or services
4. SHIPPING TERMS
WSPC (UK) Ltd will arrange payment for shipping with the carrier,
but such costs are the responsibility of the Customer. Risk of
loss is upon the Customer once WSPC (UK) Ltd delivers the product
to the carrier. Delivery times are estimates only and WSPC (UK)
Ltd shall not be liable for delays.
5. VENDOR LICENCE AGREEMENTS
The Customer agrees to abide by all license provisions or end user
agreements imposed by the manufacturer or publisher.
6. INTERNATIONAL
Products sold by WSPC (UK) Ltd. including equipment and software,
may be exported from the United Kingdom of Great Britain only
in accordance with the Export Administration Regulations. Diversion
contrary to English and Welsh law is prohibited. The Customer
warrants and represents that it is eligible to receive products
under English and Welsh law and agrees to abide by any export
or re-export restrictions imposed by the manufacturer or publisher.
7. LIMITED MANUFACTURER’S WARRANTY
WSPC (UK) Ltd. warrants that it has good title to the hardware
products it sells and that it has proper authority to license
the software products it distributes.
WSPC (UK) Ltd does not warrant the performance or integrity of
any product or any component of a product supplied but not manufactured/assembled
by WSPC (UK) Ltd, but merely passes through to the Customer whatever
end-user warranty the manufacturers or software publishers provide
with their respective products.
WSPC (UK) Ltd disclaims all other warranties, express or implied
by law, including merchantability and use for a particular purpose.
8. LIMITATION OF LIABILITY
In no event shall WSPC (UK) Ltd be liable for special, incidental,
or consequential damages, including but not limited to loss of
profit, loss of opportunity or loss of data. The Customer's sole
and exclusive remedy is stated in the manufacturer's or publisher's
end user warranty accompanying the product. In no event shall
WSPC (UK) Ltd liability exceed the repair, replacement or cost
of the specific product purchased from WSPC (UK) Ltd.
9. RETURNS
WSPC (UK) Ltd is committed to supplying our customers with good
quality products and service. However, on rare occasions a product
may be found to be faulty. Return of products are subject to
WSPC (UK) Ltd current return policies which are set forth on
the web site, and shipping statement, subject to any additional
or lesser return rights adopted by the manufacturer or publisher.
These Terms and Conditions represent the complete and final agreement
between the Customer and WSPC (UK) Ltd for the matters set forth
herein, and shall be supplemented only by the prices, quantity,
and descriptions set forth in the WSPC (UK) Ltd invoice for the
relevant sale. Terms contained in Customers' purchase orders, offers
to buy, terms and conditions, and the like shall have no effect.
10. PRICES, ERRORS AND OMISSIONS
In the event that a product is listed at an incorrect price due
to typographical, informational, technical or any other error,
WSPC (UK) Ltd shall have the right, at our sole discretion, to
either honour the displayed price or refuse/cancel any orders
placed for that product at the incorrect price.
WSPC (UK) Ltd reserves the right to honour or refuse prices within
two days from the time of purchase.
WSPC (UK) Ltd always strives to make sure that the information
presented online is accurate. WSPC (UK) Ltd is not responsible
for typographical errors or technical inaccuracies. In addition,
we reserve the right to make adjustments due to errors, changing
market conditions, product discontinuation or typographical errors
in advertisements.
11. FORCE MAJEURE
Neither party is responsible for non-performance in case of circumstances
beyond its reasonable control ("Force Majeure") including
without limitation, terrorist acts, war, exchange fluctuations,
governmental or regulatory actions, natural disasters, severe
weather, unforeseeable transport or production problems affecting
companies that supply WSPC (UK) Ltd.
12. GENERAL
These Terms and Conditions and any transactions made under them
shall be interpreted by and be subject to the laws of England
and Wales.
In the event any section or portion of a section of these Terms
and Conditions are deemed unlawful or unenforceable, that section
or portion of a section shall be stricken from the Terms and Conditions
and the remaining terms shall continue in full force and effect.
These Terms and Conditins may be modified from time to time by
WSPC (UK) Ltd without notice and are current as of the date of
the web site. Please refer to the current web site.
Cancellation of orders by Customers will be accepted in accordance
with the Consumer Protection (Distance Selling) Regulations 2000.
Nothing in these terms and conditions is intended to impinge upon
a Consumer's statutory or contractual rights to reject faulty goods.
APPENDIX 1: RECOMMENDED OPERATING TEMPERATURES
With reference to section 7 and 8, the recommended CPU operating
temperatures for the Kauri and Rimu range are given:
- Standard and variants of standard 39-47 degrees Celsius
- Fanless 33-38 degrees Celsius
- Slim 40-45 degrees Celsius
Any use outside these constraints is the responsibility of the
purchaser.
Under no circumstances will WSPC (UK) Ltd guarantee or warrant
their products if the CPU temperature exceeds 70 degrees Celsius
and the ambient temperature 40 degrees Celsius unless otherwise
stated. Any such use is at the risk of the user and WSPC (UK) limited
accept no liability what so ever.
APPENDIX 2: LIMITED WARRANTY
1. DEFINITIONS
The following terms and expressions shall, unless the context requires
otherwise, have the meanings set out below:
The Company: WSPC (UK) Ltd
The Purchaser: The original purchaser of the unit.
The Service Centre: Any body/organisation who has been authorised
to carry out work on behalf of the Company.
Product: Products manufactured/assembled by WSPC (UK) Ltd
Third Party Products: Products not manufactured, assembled or authored
by WSPC (UK) Ltd
Fault or any other variation of the word:
Any manufacturing defects in materials and/or workmanship under
normal use.
DOA Dead on arrival at Purchaser’s delivery address.
2. Warranty
The Company warrants to the Purchaser of the unit for a period
of One (1) year from the date of purchase, that any unit confirmed
as faulty will be repaired or where applicable replaced, at the
Company’s costs (excluding shipping).
3. Any servicing carried out by WSPC (UK) Ltd does not include
data back up and/or data restoration.
In the event of a hard drive being replaced, the system will be
restored to its original configuration when purchased.
4. The warranty is void if any of the following occur:
- Scratched/broken casing, cracked PCB’s, abused housing
and any failure/damages due to the Purchaser’s mishandling,
improper maintenance or use and any damage due to misuse, abuse
or negligence.
- If any alteration/modification has been made to the unit and/or
the unit has been serviced by a person not authorised by the
Company.
- If any serial number, supplier plate or seal has been removed
or defaced.
- If the Purchaser fails to provide a suitable installation
or operating environment for the System.
- If found to have been impacted with other objects, dropped,
fallen, had liquids spilled on it or been immersed in liquids.
- Faulty due to natural disasters such as flood, fire or lightning
- Faulty due to problems with electrical power such as power
surges.
- Where the Company finds no fault on units returned for service,
the Company may, at its discretion, charge the Purchaser a handling
fee to cover transport and investigation.
5. Procedure
The Purchaser must follow the warranty procedure set out herewith:
In the unlikely event of a fault occurring in the unit, the Purchaser
should:
- Make sure the unit is correctly connected and switched on.
- Make note of the model/product number, serial number, fault
description and purchase date.
- Contact the establishment from whom the unit was purchased,
who will explain to the Purchaser, the procedure for the warranty
and returns.
Should any dispute arise regarding the purchase date, a copy of
the sales receipt will need to be produced.
The Company reserves the right to replace any unit with a similar
model of the same or higher specification without the Purchaser’s
consent.
DOA units must be reported to the Company within 7 days of date
of purchase.
6. Valid proof of the date of your original purchase, including
the serial number of the product, shall be required before any
warranty service is provided. If the Company technician determines
that the product is defective and that a repair or a replacement
product is required, you will be given a Return Authorisation Number
(RMA) for the return of the defective product. This number must
be clearly marked on a label on the outside of the original packaging,
prior to return.
7. The Company manufactures its computer systems from parts and
components that are new in accordance with industry standard practices.
The Company owns all parts removed from repaired products. The
Company uses new and reconditioned parts made by various manufacturers
in performing warranty repairs and building replacement products.
If the Company repairs or replaces the System (or any part of it)
under Warranty, the term of the Warranty is not extended. |
